Healthcare
We install and service the systems patients and staff notice the moment they fail: in room TV, overhead paging, nurse call and the cabling underneath it all. For hospitals, outpatient clinics, surgery centers, behavioral health and urgent care across DFW. When the headend goes dark at 2 a.m., you want the contractor who has stood in that room before.
Hospital TV & DIRECTV headend systems
DIRECTV COM2000 and COM3000 headends, installed new or swapped in place of an aging system. Receiverless TV over your existing coax (QAM) or over IP. No boxes behind patient TVs to fail or walk off. And DRE where the facility calls for it.
- COM2000 / COM3000 headend installation, swaps and service calls
- Receiverless TV over existing coax (QAM) and IP distribution
- Hospital grade TVs with pillow speaker support
- Pole, ceiling, wall and articulating mounts
- Channel lineups built and tuned to your contract
Programming & account management
We’re a DIRECTV for Business dealer and handle SiriusXM for Business too: activation, channel packages, account management and consolidated billing for hospitals and clinics. One number to call for the dish, the headend, the lineup and the bill.
- DIRECTV for Business activation and packages
- SiriusXM for Business music programming
- Account management and consolidated billing across sites
Nurse call systems
Installation and service for nurse call. Patient stations, corridor lights, staff consoles and the wiring between them. We work bed by bed on occupied units and coordinate every shutdown with your clinical staff. We specialize in HillRom nurse call systems.
- HillRom installs, additions and bed remodels
- Patient stations, pull cords, corridor lights, consoles
- Troubleshooting and repair on existing systems
Overhead paging & intercom
70V distributed audio built for facilities: zoned by unit or department, code paging separated from all call, desk mics where staff actually stand, and clean integration with your phone system: SIP, Cisco, Webex.
- 70V amplifiers, ceiling and horn speakers, volume zoning
- Code and all call paging, day/night zones
- Desk microphones and zone selectors
- Integration with SIP, Cisco and Webex phone systems
Structured cabling & networking
Cat6 and Cat6A, coax and fiber, pulled through occupied ceilings without shutting down the unit below. MDF/IDF buildouts with patch panels dressed, tested and labeled so the next tech (ours or yours) can read the room. Networking to match: switches, PoE, WiFi and ISP coordination.
- Cat6 / Cat6A, coax and fiber runs, tested and labeled
- MDF/IDF buildouts and cleanups
- Moves, adds and changes on a service basis
- Switches, PoE, WiFi/APs, ISP coordination (Spectrum, Frontier)
Lobby, waiting room & conference AV
The parts of the facility visitors actually see: waiting room TVs with the right programming, lobby signage, donor wall displays and conference rooms that start the meeting on time.
- Waiting room and cafeteria TVs, mounted and programmed
- Digital signage and lobby displays
- Conference and board rooms. Displays, audio, cabling
Service & maintenance
Headend service calls, channel lineup changes, TV repair (Samsung Authorized Service Technician) and the small stuff that piles up between projects. We run 24/7 with an on call tech; service agreements: TODO.
- Headend service calls and lineup changes
- TV repair. Samsung Authorized Service Technician
- Paging, nurse call and cabling troubleshooting
Working in a live hospital
A hospital never closes for construction. Every item below is how we plan around that. (Infection control and downtime specifics TODO: confirm.)
Infection control
Containment, clean work practices and ICRA conscious procedures above the ceiling grid. (TODO: confirm)
After hours work
On call 24/7. Nights, weekends and phased schedules so patient care never waits on a cable pull.
One team, your teams
Direct coordination with facilities, IT and biomed: schedules, access, closeout docs. (TODO: confirm)
No patient TV downtime
Headend swaps staged and cut over so room TVs stay up through the change. (TODO: confirm)
Facilities we’ve worked in
Anonymized until clients are cleared for naming.
Acute care hospital
COM3000 headend + 200 patient room TVs, cut over with no patient TV downtime.
Surgery center buildout
Overhead paging, Cat6A cabling and waiting room displays for a new wing.
Multisite clinic group
Waiting room TV, DIRECTV for Business programming and consolidated billing across sites.
What facilities directors ask us
Receiverless vs. DRE: which do we want?
Receiverless (COM3000 QAM or IP) puts nothing behind the TV: the headend does the work and any coax connected TV tunes the lineup. DRE puts a small receiver at each TV and suits smaller counts or channel by channel control. For most hospitals we recommend receiverless: fewer failure points, nothing to walk off, simpler patient rooms.
Can you swap our existing headend without taking TVs down?
Yes. We stage the new headend alongside the old one, verify the lineup, and cut over in a planned window so patient TVs stay up through the change. (TODO: confirm standard cutover practice.)
Do you handle the DIRECTV account, or do we?
We can carry it end to end: activation, channel packages, account management and consolidated billing across your sites. You get one contact for the dish, the headend, the lineup and the invoice.
How do you zone overhead paging?
By unit, department or floor on 70V zones: code paging separate from all call, day/night levels where areas need quiet hours, and volume tapped per speaker so a page reads at the nurse station without blasting patient rooms.
Can paging integrate with our phone system?
Yes. SIP based systems including Cisco and Webex. Dial a code from any desk phone and page a zone or the whole facility; desk mics stay where staff want a dedicated button.
Can you work nights and weekends?
Yes. We’re 24/7 with an on call tech. Occupied facility work is routinely scheduled nights, weekends and in phases with your charge staff.
TV, paging or nurse call down? Planning a headend swap?
Tell us the facility, the system and the symptom, or the project and the timeline. We’ll call back with next steps.
Prefer the phone? Call 972-380-4000 or text us.
Request received
Thanks. We’ll call you back shortly, and we’re on call 24/7. If it’s urgent, like a headend down or paging out, call 972-380-4000 now.