Stock photo: rack of TV headend modules with white patch cables dressed into a loom
Photo slot · 16:9 full bleed
Services · Healthcare flagship

Hospital TV & DIRECTV Headend Systems

COM2000 and COM3000 headends installed, swapped and serviced, with receiverless TV to every room over the coax you already own. This is the system patients notice first when it breaks, and the one we know best.

Headend

COM2000 / COM3000 headends

New installs and swaps of DIRECTV’s commercial headend platform. We stage the new chassis alongside the old, verify the full lineup, and cut over in a planned window. Patient TVs stay up through the change. (TODO: confirm standard cutover practice.)

  • COM3000 and legacy COM2000 installation
  • Headend swaps staged for zero patient TV downtime
  • Rack buildout, power and cable dressing
  • Rooftop dish alignment and RF plant checks
Stock photo: rows of dark equipment rack cabinets in a server room
Distribution

Receiverless QAM, IP & DRE

Receiverless puts nothing behind the TV: the headend modulates the lineup onto your existing coax (QAM) or your network (IP), and every connected TV just tunes it. DRE fits smaller counts or channel by channel control. We’ll tell you which your building actually needs.

  • QAM over existing coax. No rewiring in most facilities
  • IP distribution where the network is ready for it
  • DRE receivers where per TV control matters
  • RF plant testing, taps and splitters corrected
Stock photo: fiber patch cables terminated across a rack panel
In the room

Hospital grade TVs & mounts

Hospital grade TVs with pillow speaker support, UL listed mounts, and installs done room by occupied room with clinical staff: pole, ceiling, wall and articulating.

  • Hospital grade TVs, pillow speaker ready
  • Pole, ceiling, wall and articulating mounts
  • Room by room swaps on occupied units
  • Samsung Authorized Service Technician on staff
Stock photo: hospital ward with empty beds and wall mounted equipment
After the install

Lineups & service calls

Channel lineups built and tuned to your DIRECTV contract, and headend service calls when a card fails or channels drop. We’re on call 24/7.

  • Channel lineup design and changes
  • 24/7 headend service
  • Signal level and RF troubleshooting
  • Documentation your IT and biomed teams can use
Stock photo: teal network cables dressed into a rack mounted panel
FAQ

Common questions

Receiverless or DRE: which should we run?

Receiverless for most hospitals: fewer failure points, nothing to walk off, simpler rooms. DRE makes sense at smaller TV counts or where you need per TV channel control. We’ll look at your plant and give you a straight recommendation.

Our headend is failing. Can you swap it without downtime?

That’s the standard playbook: stage the new headend beside the old, prove the lineup, then cut over in a planned window so patient TVs never go dark. (TODO: confirm cutover practice.)

Will our existing coax carry it?

Usually yes. QAM is designed for existing plant. We test signal levels first and fix only the taps, splitters and runs that actually need it.

Request a quote

Headend down, or due for a swap?

Tell us the facility, the current headend and the TV count. We’re on call 24/7 for failures and quote swaps within days.

Prefer the phone? Call 972-380-4000 or text us.

No spam. We call or email you back about this job only.